Cookie Policy

This cookie policy explains how the Solar Panel Energy website uses cookies and how you can control them. Homeowners, businesses and solar installers use the site to browse products, request quotes and order online. Read it before you accept or decline the cookie banner.

What Are Cookies

Cookies are small text files that a website saves in your browser. They let the site remember your cart, your settings and the pages you viewed. Under the Protection of Personal Information Act, cookie data that can identify you counts as personal information.

Types of Website Cookies We Use

• Essential cookies keep your cart, checkout and login working. WooCommerce sets woocommerce_cart_hash, woocommerce_items_in_cart and wp_woocommerce_session, which lasts 2 days.
• Analytics cookies show which pages are read, so the site can be improved. [ADD: analytics tool, cookie names and how long each lasts]
• Advertising cookies measure solar adverts and may show them to you on other sites. [ADD: advertising tools, cookie names and how long each lasts]
• Preference cookies remember choices such as your answer to the cookie banner. [ADD: how the cookie banner records consent]

[ADD: confirm that analytics and advertising cookies load only after you accept them]

Solar Panel Energy does not sell cookie data or any other personal information to third parties.

How to Block Website Cookies

Each browser lets you block, allow or delete cookies in its settings.

• Chrome: open Settings, then Privacy and security, then Third-party cookies.
• Edge: open Settings, then Cookies and site permissions.
• Firefox: open Settings, then Privacy & Security, then Cookies and Site Data.
• Safari: open Settings, then Privacy, then Block all cookies.

The same menus show how to clear website cookies already stored on your device. Clearing your cookies resets your banner choice, so the banner appears again on your next visit. Blocking essential cookies stops the cart and checkout from working.

Frequently Asked Questions

What happens if you don’t accept cookies on a website?

On this site, the shop, quote forms and checkout still work with essential cookies only. Declining optional cookies switches off analytics and advertising tracking.

Are website cookies safe to accept?

Cookies are plain text files and cannot install software or read other files on your device. The main risk is tracking you never agreed to, so check each type before you accept.

Do cookies collect my personal information?

Some do, such as session cookies linked to your order. Our privacy policy explains how that information is stored and protected.

Changes to This Cookie Policy

We update this cookie policy when the site adds or removes a tool that sets cookies. The date at the end of this page shows the latest version. Our website terms and conditions set out the wider rules for using the site and buying online.

Questions About Cookies or Your Data

Email sales@solarpanelenergy.co.za or call +27 81 841 7188 with any question about this cookie policy. Eileen Oosthuizen is the Information Officer under POPIA for Solar Panel Energy. Complaints are acknowledged within 2 working days, with a resolution target of 7 working days.

Unresolved complaints can go to the Information Regulator through its official POPIA complaint forms. Requests for records held by the business follow our PAIA access manual.

Solar Panel Energy, registration number 2019/066312/07, supplies and installs solar equipment from Vanderbijlpark. It has 13 years of experience and delivers nationwide in 2 to 5 working days.

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Last Updated: 17 October 2026