Bulk buy solar panels, inverters, and batteries at wholesale pallet prices and cut your overall solar project cost against rising Eskom tariffs. Each pallet ships fast from Solar Panel Energy’s nationwide warehouses, with collection available in Johannesburg, Gauteng. Additionally, this bulk buy option suits installers, developers, and businesses across South Africa needing volume stock at competitive rates.
Privacy Policy
This website privacy policy explains how Solar Panel Energy collects, uses and protects your personal data. Read it before you request a quote, place an order or book a delivery. The policy covers homeowners, businesses, farms, installers and developers who share details with us.
Solar Panel Energy, registration 2019/066312/07, is based at 204 Louis Trichardt Blvd, S. E. 1, Vanderbijlpark, 1911. We supply and install inverters, lithium batteries and solar panels for homes, farms and businesses. We follow POPIA, Act 4 of 2013, South Africa’s main data privacy law.
What We Collect and Why
- Name, phone and email: to send quotes, order updates and delivery notices.
- Delivery or site address: to price delivery, book the courier and plan site visits.
- Site and usage details: roof photos, appliance lists and electricity bills, used for system sizing.
- Business details: company name and VAT number for tax invoices to businesses and installers.
- Order records: invoices and serial numbers needed for battery and inverter warranty claims.
Details reach us through quote forms, checkout, WhatsApp, email, phone calls and site visits. Quotes and orders never need special personal information, such as health, religious or biometric details.
How We Use Your Details
Contact details let our sales team answer your enquiry and confirm your order. Addresses let the courier deliver nationwide in 2 to 5 working days from 7 warehouses. Site details let us size an inverter, battery bank and panel array to your real load.
Marketing emails go only to buyers who agreed to them or who bought from us before. You can stop them at any time by emailing sales@solarpanelenergy.co.za. Each processing purpose and its legal basis is set out in our POPIA privacy notice.
Cookies and Website Tracking
Cookies are small text files that a website stores in your browser. Our site uses them to keep your cart, remember settings and run the checkout. Any analytics cookies, and their purposes, are listed in our cookie policy page.
Who Receives Your Data
Your details are never sold to third parties. Service providers receive only the details they need to do the job.
- Courier: The Courier Guy receives your name, phone number and delivery address.
- Payments: PayFast processes online card payments under its own security rules.
- Manufacturers: warranty claims may need your invoice and serial number sent to the brand.
- Authorities: details are disclosed only when a law, court order or regulator requires it.
Payment and order terms are set out in our terms and conditions page.
How Long Records Are Kept
Records are kept only as long as a legal or business purpose needs them. Tax law requires invoices and accounting records to be kept for at least 5 years. Records that are no longer needed are deleted or anonymised, so they cannot identify you.
Your Rights Under POPIA
Under POPIA, you may ask to see the data we hold about you. Requests to correct, update or delete records go to info@solarpanelenergy.co.za. Objecting to processing, or withdrawing consent for marketing, works through the same address. Official request forms are available on the Information Regulator POPIA forms page.
This data protection and privacy policy applies to records we hold online and on paper. Our PAIA manual, which explains how to request company records, is available on request. Unresolved complaints may be referred to the Information Regulator at enquiries@inforegulator.org.za.
Frequently Asked Questions
What is personal information under POPIA?
POPIA covers any detail that identifies a living person or an existing company. Examples include a name, address, phone number or ID number.
Why do you need my address?
A delivery or site address lets us price courier delivery and plan a site visit.
Can I opt out of marketing emails?
Yes, email sales@solarpanelenergy.co.za or reply to any marketing message to be removed from the list.
How do I lodge a privacy complaint?
Email sales@solarpanelenergy.co.za or phone +27 81 841 7188, and receipt is acknowledged within 2 working days. The aim is to resolve each complaint within 7 working days.
Questions About This Privacy Policy
Data privacy questions can go straight to our Information Officer, Eileen Oosthuizen. Use info@solarpanelenergy.co.za for access, correction or deletion requests, and sales@solarpanelenergy.co.za for complaints. Changes to this privacy policy are posted on this page with a new date.
Email info@solarpanelenergy.co.za today to see, correct or delete the data this privacy policy covers.
Last Updated: October 2026




